1. About Feyha

Feyha is a Pakistani, women-led footwear brand offering premium everyday sandals and slippers. We operate through our website, Instagram, WhatsApp, and other sales channels.

2. Acceptance of Terms

By using our website or placing an order with us — through any channel — you confirm that you have read, understood, and agree to these Terms & Conditions. If you do not agree, please do not use our services.

3. Products

• All products are subject to availability.
• We reserve the right to discontinue any product at any time without notice.
• Product colours may vary slightly due to screen display settings and photography lighting.
• We make every effort to ensure product descriptions and pricing are accurate, but errors may occasionally occur.

4. Pricing

• All prices are listed in Pakistani Rupees (₨) unless otherwise stated.
• Prices are subject to change without prior notice.
• Delivery charges are additional and communicated at checkout or order confirmation.
• Feyha is not responsible for currency conversion or international transaction charges applied by your bank.

5. Orders

• Placing an order constitutes an offer to purchase.
• Confirmed orders cannot be modified or cancelled unless contacted immediately.
• We reserve the right to cancel orders due to stock issues, payment problems, or suspected fraudulent activity.

6. Payments

• We accept online payments and Cash on Delivery (COD).
• Payments are processed through secure third-party gateways.
• COD orders must be paid in full upon delivery.
• Refusal of confirmed COD orders may result in restrictions on future purchases.

7. Shipping & Delivery

8. Exchanges & Refunds

All exchange and refund matters are governed by our separate Exchange Policy.

• We do not offer refunds.
• Exchanges are accepted within 7 days subject to conditions.
• Sale items are non-exchangeable.
• International orders are not eligible for exchange or return.

9. Intellectual Property

All content on feyha.co — including logos, images, text, and designs — is the property of Feyha and may not be copied, reproduced, or used without prior written permission.

10. User Conduct

• Provide false or misleading information
• Engage in fraudulent orders or chargebacks
• Use our content or brand assets without permission

11. Limitation of Liability

Feyha is not liable for indirect, incidental, or consequential damages arising from the use of our products or services. Liability is limited to the order value placed.

12. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of our website or services after updates constitutes acceptance of revised terms.

13. Contact Us