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Last updated: May 2026
At Feyha, we want you to love what you receive. If something isn’t right, we’re here to help — please read below to understand how our exchange process works.
We do not offer refunds. All purchases are eligible for exchange only, subject to the conditions outlined below.
Exchange requests must be made within 7 days of the date you received your order. Requests made after this period will not be accepted.
If any of these conditions are not met, an exchange will not be possible.
Only regular-priced items are eligible for exchange. Sale items cannot be exchanged under any circumstances.
Each order is eligible for one exchange only. Once an item has been exchanged, no further claims can be made against the same order number.
To initiate an exchange, contact us within 7 days of receiving your order via:
📧 hello@feyha.co
📞 +92 328 3933037
Please share your order number, reason for exchange, and photos of the item.
After your exchange request is approved, the exchange will be arranged on the spot with a redelivery charge of ₨250.
Customers are required to send the item back at their own expense. Once verified, the exchanged order will be dispatched with a redelivery charge of ₨250.
Original delivery charges are non-refundable and will not be reimbursed under any circumstances.
We do not offer exchanges or returns on international orders.
Feyha is not responsible for any wear, tear, or breakage caused through usage. We do not offer any warranty on our shoes.
